Privacy Policy

Last updated: May 5, 2026

1. Introduction

This Privacy Policy explains how NyvraSync collects, uses, and protects personal and health information across wearable monitoring, local records, cloud EMR, care booking, NyvraSync AI features, and digital consultations.

2. Information We Collect

  • Health readings from Nyvra Sense and connected sensors
  • Sleep, activity, HRV, temperature, SpO2, and trend data
  • Medical records, lab reports, prescriptions, and documents
  • Appointment, checkup, consultation, and care chat history
  • Name, email, phone number, and optional profile details
  • Location data when used to find hospitals, labs, or care providers
  • App usage, device, crash, and performance data

3. How We Use Your Information

  • Provide wearable monitoring and health summaries
  • Generate ML-assisted findings, graphs, and reports
  • Manage local records and optional cloud EMR sync
  • Coordinate hospital appointments, lab checkups, and consultations
  • Share records with accepted providers when you approve it
  • Provide NyvraSync AI responses when cloud sync is enabled
  • Improve reliability, safety, and support

4. Data Storage and Security

Health records are local-first. Cloud sync is optional and moves selected records into secure cloud storage so AI, labs, hospitals, and digital consultations can work from the same up-to-date EMR.

  • Local and cloud record status is shown in the App
  • You can import cloud records to local storage
  • You can export local records to cloud when needed
  • Provider-uploaded records sync back to your profile

5. Data Sharing

We do not sell personal health information. Health data is shared only when you approve cloud sync or provider access, when required by law, or with service providers operating under confidentiality and security obligations.

6. Your Rights

  • Access, correct, export, or delete your data
  • Turn cloud sync on or off
  • Control which records are shared with providers
  • Import synced records back to local storage
  • Withdraw consent where processing depends on consent

7. Children's Privacy

NyvraSync is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

8. Cookies and Tracking

We use minimal cookies and tracking technologies for website and app reliability, performance, and user experience.

9. International Data Transfers

Your data may be processed in countries other than your country of residence. We apply appropriate safeguards consistent with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time and will notify users of material changes via the App or email.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: contact@nyvra.life

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