NyvraSync - Your Personal Health Companion

1. Introduction

At Nyvra, we take your privacy seriously. This Privacy Policy explains how NyvraSync collects, uses, and protects your personal and health information. By using NyvraSync, you agree to the practices described in this policy.

2. Information We Collect

2.1 Health Data

We collect health information you provide or that is generated through your use of the App, including:

Thyroid and hormone level data
Medication schedules and adherence
Symptom tracking and health logs
Data from Nyvra Sense wearable device
Appointment history and medical records (Premium only)

2.2 Personal Information

Name, email address, and phone number
Date of birth and gender (optional)
Location data (for specialist discovery)

2.3 Usage Data

App usage patterns and feature interactions
Device information and operating system
Crash reports and performance data

3. How We Use Your Information

We use your information to:

Provide and improve the App's functionality
Generate personalized health insights
Connect you with endocrinologists and specialists
Send appointment reminders and medication alerts
Provide customer support
Comply with legal obligations

4. Data Storage and Security

4.1 Local Storage (Free Users)

By default, all your health data is stored locally on your device with medical-grade encryption. We do not have access to this data unless you opt for Premium cloud sync.

4.2 Cloud Storage (Premium Users)

Premium users who enable cloud sync have their data securely stored on our servers with:

End-to-end encryption
HIPAA-compliant security measures
Regular security audits
Secure backup and disaster recovery

5. Data Sharing

We do not sell, rent, or share your personal health information with third parties except:

With your explicit consent (e.g., sharing records with your doctor)
To comply with legal obligations or court orders
With service providers who assist in operating the App (under strict confidentiality agreements)
In case of a business transfer or merger

6. Your Rights

You have the right to:

Access your personal and health data
Correct inaccurate information
Delete your account and all associated data
Export your data in a portable format
Opt out of cloud sync at any time
Withdraw consent for data processing

7. Children's Privacy

NyvraSync is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Cookies and Tracking

We use minimal cookies and tracking technologies to improve app performance and user experience. You can disable cookies in your device settings, though this may affect app functionality.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via the App or email. Your continued use of the App after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: contact@nyvra.life